Dormant Revival
When a customer goes 90 days without activity in your store, the AI writes to them with products they like.
No card to get started
Martín, this week starts with an idea for you. The White Tee goes with everything, day or night.
Bruma · bruma.example
The Training Bag holds everything for each session, with your shoes kept apart 🏋️
It writes once 90 days pass without them viewing, adding, buying or writing to you. If they come back, it doesn't.
It features a product they like, with what makes it good. It never says they were away or rushes them.
On WhatsApp, SMS, Instagram, email or push, in the daytime, and no more than one message a week per customer.
If you assign a coupon, the message offers it for the featured product. Without one, it mentions no discount.
From their last visit to the purchase, it all stays in your Inbox.
Valentina views the White Sneakers and doesn't come back to your store.
No views, cart adds, purchases or messages. If she comes back first, the Playbook doesn't write.
In the daytime, on the channel that reaches her best, with a featured product and a button to its page.
The sale lands in the Playbook's report, with the attributed revenue and the reactivation rate.
Choose the channels, the audience, the coupon and the tone. Then turn it on.
The Playbook uses the catalog and the activity your store shares with Hellotext. Connect your eCommerce in minutes with our setup assistant.
Available from the Pro plan, with 38 eCommerce Playbooks. See plans
FAQ
It's the Playbook that writes to whoever goes 90 days without showing up in your store, with an AI message about products they like.
Whoever reaches 90 days without viewing products, adding to the cart, buying or writing to you while the Playbook is on. They don't need to have bought before, and it doesn't write to those who had already reached it.
Soft Reactivation writes at 30 days, from the Grow plan; this one, at 90, from the Pro plan.
Up to 10 products for sale based on what they like, or your store's, with one featured.
In the first daytime window of your store's time zone. If they come back first, it isn't sent.
One a week from this Playbook, and up to three a week across all your proactive Playbooks.
Yes, with a Hellotext coupon, which the message offers for the featured product. Your store's promotions and AI discounts apply to a cart, and this Playbook writes about products.
Its report shows the attributed revenue, the reactivation rate, the revenue recovered and the time until they come back.
It's available from the Pro plan, which includes 38 eCommerce Playbooks.
Help Center
How to choose its channels, its audience, its coupon and its tone, and how to review its messages before turning it on.
Connect your store and turn on Dormant Revival. No card needed to start.
Vale, your mauve Classic Clogs are back in your size. Made for you!
You’re receiving this because you signed up for our emails.Cami, your Revive Eye Serum is running low. Keep your routine going.
