Flexible, simple, transparent—your all-in-one messaging solution.
Engage customers across WhatsApp, SMS, and social channels. Start your 30-day free trial and watch your business grow!
Starter
Individual entrepreneurs or very small businesses.
From
$0 USD/month
$0 USD/month
Plus applicable taxes.
Pay just 5% of the sales generated by Hellotext
We only attribute when we’re the last non-direct click, with a 24-hour window per phone, or 7 days if the short link is clicked on that device. Learn more.
1 team member included
To use on any of these channels:
Included at no extra cost as long as your plan, monthly attribution fee, or SMS fee is higher; otherwise, messages (WhatsApp, Webchat, Facebook, Instagram DM, and Mercado Libre) are billed at $2 USD per 1,000.
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Whatsapp +
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Instagram Direct Messages
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Facebook Messenger
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Mercado Libre
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SMS in United States at $0.01 USD /each
No credit card required
Also included:
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1 WhatsApp verified line
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Instant integrations with eCommerce platforms (Wix, Shopify, Woo, Mercado Libre, VTEX)
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Limited to a few playbooks
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Unified Team Inbox
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SMS & WhatsApp Campaigns
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Basic reporting in real-time
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Unlimited customer profiles
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Templates
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Automations
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Webchats
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Capture subscribers with QR Code & Forms
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Assigning conversations
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2 months of customer activity history
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Standard support via email with responses within 24 hours during business hours.
Small Business
Small to medium-sized businesses with small teams.
From
$67 USD/month
$74 USD/month
Plus applicable taxes.
Or only 3% on sales generated by Hellotext above
$2,500 USD
We only attribute when we’re the last non-direct click, with a 24-hour window per phone, or 7 days if the short link is clicked on that device. Learn more.
Unlimited team members
To use on any of these channels:
Included at no extra cost as long as your plan, monthly attribution fee, or SMS fee is higher; otherwise, messages (WhatsApp, Webchat, Facebook, Instagram DM, and Mercado Libre) are billed at $2 USD per 1,000.
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Whatsapp +
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Instagram Direct Messages
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Facebook Messenger
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Mercado Libre
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7,000 SMS in United States included
No credit card required
Everything in Starter plus:
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2 WhatsApp verified lines
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Build AI Chatbots with Playbooks
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Most eCommerce playbooks
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Remove Hellotext brand from Forms
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Use your domains name in short links
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Advanced reporting
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Custom actions
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6 months of customer activity history
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Priority support via email and WhatsApp with responses within 8 hours during business hours.
Growth
Medium-sized businesses and larger organizations.
From
$269 USD/month
$299 USD/month
Plus applicable taxes.
Or only 2% on sales generated by Hellotext above
$15,000 USD
We only attribute when we’re the last non-direct click, with a 24-hour window per phone, or 7 days if the short link is clicked on that device. Learn more.
Unlimited team members & AI agents
To use on any of these channels:
Included at no extra cost as long as your plan, monthly attribution fee, or SMS fee is higher; otherwise, messages (WhatsApp, Webchat, Facebook, Instagram DM, and Mercado Libre) are billed at $2 USD per 1,000.
-
Whatsapp +
-
Instagram Direct Messages
-
Facebook Messenger
-
Mercado Libre
-
30,000 SMS in United States included
No credit card required
Everything in Small Business plus:
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Unlimited WhatsApp verified lines
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All eCommerce playbooks
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Unlimited AI Agents
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Complete customer activity history
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HTTP Requests in Automations
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Dedicated account manager with responses within 4 hours during business hours.
Estimate your revenue potential in United States
Based on an ticket value of $75 and approximately 1 delivery per week per customer.
Targetable customers
Total number of customers in your database that you have the consent to target with promotions.
Monthly SMS Sent
How many SMS messages you plan to send per month.
Monthly WhatsApp Sent
How many WhatsApp promotional messages you plan to send per month.
Monthly sales generated
Expected sales that Hellotext can help you generate per month.
You would pay Us
Your estimated monthly cost with Hellotext.
$74
Breakdown
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Base Plan (Small Business)
Fixed monthly subscription fee.
$74
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Performance Fee
A % of the extra revenue Hellotext helps you generate.
$74
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SMS Cost
Variable cost per SMS sent, based on country rates.
$74
+
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You will pay Meta
Meta’s charge per WhatsApp message sent.
$0
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Total ROI multiple
How many times your revenue exceeds your spend.
$74
Companies that trust their communication to hellotext
Enterprise plans available
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For requirements of millions of SMS or WhatsApp deliveries.
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Enterprise level support
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Exclusive short codes
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99.5% SLA (Service Level Agreement)
Happy customers, proven results - here's what they're saying about Hellotext.
"Hellotext allowed us to automate campaigns, send personalized messages, and manage clients from a single screen, streamlining our communication."
"Hellotext improved our service, made massive campaigns easier, and delivered great sales results. I recommend the platform to enhance communication and outcomes."
"Thanks to Hellotext and its QR codes, we simplified data capture and WhatsApp campaigns, achieving quick conversions and better customer connections."
An order is attributed to Hellotext only when we’re the last non-direct click before the purchase.
The attribution window is 24 hours per impacted phone; if the shopper clicks your Hellotext short link on that same device, the window extends to 7 days.
We don’t attribute manual entries, general store sales not tied to Hellotext messages, or purchases that occur in conversations handled by a human team member.
For most brands, yes—in practice they’re included. Each month you pay only one of these, whichever is highest: (1) your plan minimum, (2) the performance fee (1–5% of attributed revenue), (3) SMS costs, or (4) the variable messaging fee.
That means AI-powered WhatsApp/Instagram/Webchat messages come at no extra cost whenever your performance fee, your plan minimum, or your SMS costs are higher than the variable messaging fee. Only if all three are lower do we charge the variable fee of US $2 per 1,000 messages (never in addition to the others).
Note: WhatsApp conversation fees from Meta are billed separately.
Nope! You can explore all features completely free for 1 month—no credit card required.
Yes, you can cancel whenever you like—no contracts or hidden fees.
We accept major credit cards and bank transfers, depending on your region.
You’ll be billed in your local currency whenever possible. The pricing page will show the currency based on your location.
Your eCommerce Success Story Starts Here
Choose progress, step up and unleash your eCommerce full potential. Embrace Hellotext and turn every interaction into effortless growth.
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