Insights

Uncover Hidden Opportunities for Growth

Gain an unparalleled 360-degree view of your business. Discover hidden gems in audience engagement, team productivity, and campaign ROI to anticipate moves your competitors can't.
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Unlock the Comprehensive Insights Your Business Needs to Thrive

Hellotext Insights is not just about understanding your customers — it's about gaining a bird's-eye view of your entire business landscape. Get the insights needed to optimize. Grow, and lead your business with confidence.

Before Hellotext Insights
Limited visibility into the effectiveness of marketing strategies
Limited insight into customer behavior and preferences
Missed opportunities in customer data utilization
Dependence on basic or internal tools without deep analytics

Dive into Customer Behavior Like Never Before

Real-Time Reporting, Made Simple

With Hellotext Insights, you’re not just collecting data; you’re gaining a deeper understanding of your customers' activities in real-time.

This means you can make informed decisions quickly, adapting to market trends and customer preferences without the guesswork.

Track Your Campaign’s Success and ROI with Ease

Hellotext’s trackable short links revolutionize how you measure campaign effectiveness. See which campaigns drive better engagement and sales, and calculate your ROI in a way that's easy to understand and act upon.

Seamless Multi-Currency Business Reporting

No matter where your customers are, Hellotext Insights brings coherence to your data with multi-currency support. View all your insights aggregated in your preferred currency regardless of the ones you choose to operate with.

Turn Team Performance into Business Growth

Discover how your team is performing, from average response times to customer satisfaction and revenue contributions. Insights provide the data you need to empower your team and drive business growth.

Questions

What kind of insights can I see?
You can get comprehensive insights about the impact of your campaigns including the successful and failed messages deliveries, their open rates and the ROI generated from the products you sold. In addition, you get a comprehensive history of all the interactions of your customers with the campaign.
How often are insights updated?
This depends on your plan. Campaign reports are updated every 30 minutes in the Starter plan and in real-time for the Growth plan and above.
Can I see the ROI of the campaigns I sent?
Yes! One of the great features is sales attribution of all not only the products you sold but all the activity your customers performed on your site that clicked in the link you included in the campaign message. All this data is reported back to the campaign and tracked down to the exact customer profile.

Experience the Power of Informed Decisions

Join numerous SMBs thriving with Hellotext Insights and discover the ease of insightful decision-making.

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