🏃 It may be time to restock your Sports Drink, the one that keeps you hydrated on every run.
It's waiting in a cart ready to pay.
Reorder it here.
Reorder
Replenishment Driver
The AI estimates when what they bought runs out and writes to them a few days before, with a cart ready to pay.
No card to get started
Compatible with
Bruma
⚡ You could be running low on Energy Gels for your long runs.
They're waiting in a cart ready to pay.
Reorder them here.
Reorder
Bruma
It may be time to restock your Anti-Chafe Balm, the one that looks after you on long distances.
It's waiting in a cart ready to pay.
Reorder it here.
Reorder
What it does for your store
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It knows how long it lasts
It uses the usage duration you set on the product, the customer's buying rhythm or your store's, or an AI estimate.
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It writes before it runs out
Between 1 and 7 days before the estimated moment, in the daytime. Without a rhythm for the product, it doesn't write.
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In the daytime, no pushing
On WhatsApp, SMS, Instagram, push or email, in the daytime, and no more than one message a week per customer.
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An incentive, if you choose
It uses your store's promotions and an AI incentive of up to 5, 10, 15 or 20%, or none.
How each customer buys again
From the delivery to the reorder, it all stays in your Inbox.
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Buys
Valentina buys Energy Gels and her order is delivered.
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It estimates when they run out
From the usage duration, her rhythm or your store's, it works out when she may need them again.
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It writes in the daytime
On the channel that reaches her best, with a cart of what she bought. It never gives her a date.
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And reorders
The sale lands in the Playbook's report, with the attributed revenue and the repeat purchase rate.
Set up in minutes
Choose the channels, the discount and the tone. Then turn it on.
Works with your eCommerce
It works with orders from Shopify, VTEX and Fenicio, which report the delivery and build the cart to pay. On each product you can set its usage duration, in days.
Available from the Grow plan, with 25 eCommerce Playbooks. See plans
FAQ
Frequently asked questions
What is the Replenishment Driver?
It's the Playbook that reminds your customer to reorder a product a few days before it runs out, with a cart ready to pay.
How does it know when it runs out?
It estimates it. First, from the usage duration you set on the product; if not, from the customer's buying rhythm or your store's; if not, from an AI estimate. Without a rhythm, it doesn't write.
When does it write?
Between 1 and 7 days before the estimated moment, in the first daytime window of your store's time zone.
Which products does it remind?
The ones that get used up and restocked. The AI estimate leaves out durable ones, like clothes or furniture.
What's in the cart?
The same products and quantities, plus those running out around the same time.
What if they already reordered?
If they bought that same product after the reminder was built, it isn't sent. Nor if the order is cancelled or refunded.
What about earlier orders?
If you create it turned on, it also reminds earlier orders whose moment to reorder is now.
Which stores does it work with?
Shopify, VTEX and Fenicio, which report the order's delivery and build the cart to pay.
How many messages does each customer get?
One a week from this Playbook, and up to three a week across all your proactive Playbooks.
Which plan includes it?
It's available from the Grow plan, which includes 25 eCommerce Playbooks.
Learn more
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Help Center
Replenishment Driver
How to set the usage duration, choose its channels and its discount, and review its messages before turning it on.
Remind them to reorder before it runs out.
Connect your store and turn on the Replenishment Driver. No card needed to start.
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