One-time Broadcast

Choose who gets it, write your message with its coupon and send it now or schedule it, on WhatsApp, SMS or email.

No card to get started

Compatible with
Shopify VTEX WooCommerce
Illustration: a campaign from the Bruma demo store reaches five customers with the same message and each one's name: on WhatsApp, with the Striped tee and a button, and by SMS, with its link, for those without WhatsApp. All of them carry the code BRUMA15.

What it does for your store

  • WhatsApp, SMS or email

    On WhatsApp and, for whoever doesn't have it, by SMS. Or on just one of them, and from Pro, by email.

  • Choose who gets it

    Your whole audience, or the segments, lists and campaigns you choose. You can also exclude some.

  • Your message, your way

    With images, buttons, tracked links, each customer's name and a coupon. Before it goes, send yourself a test.

  • Now or whenever you choose

    Send it on confirming or schedule it. If it falls at night, it goes out when your hours start.

Measure every campaign with your eCommerce

With the orders your store shares with Hellotext, you see each campaign's attributed revenue, ROI and conversion. Connect your eCommerce in minutes with our setup assistant.

FAQ

Frequently asked questions

What is One-time Broadcast?

It's a campaign you send once to your audience: you choose the channel, who gets it, the message and when it goes out.

Which channels does it send on?

On WhatsApp and, for whoever doesn't have it, by SMS; or only on WhatsApp or only by SMS. By email from the Pro plan, in an email-only campaign.

Who does it go to?

Your whole audience, or the segments, lists and earlier campaigns you choose, with exclusions and a cap if you want. Only to customers you can reach on that channel.

What can the message include?

Text, images and files, buttons, tracked links, tags such as the customer's name, and a coupon. You can start from an approved template and send yourself a test first.

Can I schedule it?

Yes. You send it on confirming or choose a date and time. If it falls at night or outside the allowed hours, it goes out as soon as it can.

Does it go out right away?

Campaigns of 100 recipients or more wait about 10 minutes for review, unless their WhatsApp template is already approved, and new WhatsApp messages go through Meta's approval. If your WhatsApp line has a daily limit, the rest goes out later.

How do I know it worked?

Each campaign shows its deliveries, conversion, ROI and attributed revenue, and its report adds the revenue per message. You can export the delivery and revenue reports.

Does it use AI?

No. You write the message or choose an approved template.

How much does sending it cost?

Before you confirm it, you see Meta's estimated costs, which are billed apart from your Hellotext plan.

Which plan includes it?

Every plan, from Starter. By email, from the Pro plan.

Learn more

  • Help Center

    Creating a campaign

    How to choose its channels and audience, write the message and schedule it.

Send your next campaign today.

Connect your channels and create your first campaign. No card needed to start.