Cart Saver
If they leave their cart, it waits 2 hours and, if they haven't bought, sends a reminder. You edit every step.
No card to get started
It waits 2 hours after they leave the cart and, if they already bought, it doesn't write.
It writes on the first channel the customer has. On WhatsApp, with a template Meta approves.
Add the link to their cart, a coupon or another reminder. Every step of the journey is editable.
By default it sends at any time. You can make it wait until morning or not send at night.
The journey starts with the carts your store shares with Hellotext. Connect your eCommerce in minutes with our setup assistant.
FAQ
It's a ready-made journey that reminds the customer of the cart they left. It doesn't use AI: it sends your text, and you can edit every step.
When an identified customer abandons their cart, it waits 2 hours and checks whether they bought. If they did, it doesn't write; if not, it sends the reminder.
By default, “It looks like you forgot something in your cart. Complete your checkout.” You can change it and add the customer's name, the link to their cart or a coupon.
Yes. Add more waits, conditions and messages to the journey, as in any journey you design.
The AI version writes each message for the cart and the customer. While it's on, it gets every cart and this journey doesn't run.
On the first channel the customer has, such as WhatsApp, SMS, Instagram, Messenger or your webchat. On WhatsApp, the message goes through Meta's approval.
Your Playbooks list shows its attributed revenue, its ROI, its conversion and its revenue per message. It counts the sales of those who tap a link in the message, so it's worth adding the link to their cart.
Every plan, from Starter.
Help Center
How the journey works, what it checks before writing and how to edit its steps.
Connect your store and turn on Cart Saver. No card needed to start.
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