Complete-the-Look

With each confirmed order, the AI can suggest products that go with what they bought, ready to pay.

No card to get started

Compatible with
Shopify VTEX WooCommerce
Illustration: five messages from the Bruma demo store on Instagram, email, WhatsApp, push and SMS, each with products that go with something the customer owns and a button to their cart.

What it does for your store

  • A set around what they bought

    It picks products from your catalog that build on what they bought, one per kind, in stock, nothing they own.

  • A cart ready to pay

    It writes about the set with one button to a cart with those products. Without a cart to pay, it doesn't write.

  • In the daytime, no pushing

    On WhatsApp, SMS, Instagram, push or email, in the daytime, and no more than one message a week per customer.

  • An incentive, if you choose

    It uses your store's promotions and an AI incentive of up to 5, 10, 15 or 20%, or none.

How each order grows

From the purchase to the products that complete it, it all stays in your Inbox.

Illustration: in the Inbox, Valentina buys the Bruma Run; Complete the Look builds a set with the Sports Tee and the Training Bag and, in the daytime, writes to her on WhatsApp with a button to her cart. Valentina buys the set.
  1. Buys

    Valentina buys the Bruma Run and her order is confirmed.

  2. The AI builds a set

    It picks products from your catalog that build on what she bought and leaves them in a cart ready to pay.

  3. It writes in the daytime

    On the channel that reaches her best, with the set and one button to her cart.

  4. And the order grows

    The sale lands in the Playbook's report, with the attributed revenue.

Set up in minutes

Choose the channels, the discount and the tone. Then turn it on.

Works with your eCommerce

It builds the cart to pay on Shopify, VTEX, Fenicio and Magento. It picks from your catalog, with your store's stock.

Available from the Grow plan, with 25 eCommerce Playbooks. See plans

FAQ

Frequently asked questions

What is Complete the Look?

It's the Playbook that, when an order is confirmed, can suggest products that complete what your customer bought, in a cart ready to pay.

When does it write?

A few hours after the order is confirmed, in daytime windows of your store's time zone. It doesn't write if the order is cancelled or refunded, or if they already bought what it suggests.

How does it pick the products?

It looks in your catalog for products that build on what they bought, one per kind and in stock, nothing they already own. What they viewed or added to the cart only shades the style. Without a good set, it doesn't write.

Which stores does it work with?

The ones Hellotext builds a cart to pay on, Shopify, VTEX, Fenicio and Magento. Without a link to pay, it doesn't send the message.

How many messages does each customer get?

One a week from this Playbook, and up to three a week across all your proactive Playbooks.

Can I offer a discount?

Yes. You can combine your store's promotions with AI incentives of up to 5, 10, 15 or 20%, use a coupon or offer no discount.

How do I know how much it sells?

Its report shows the attributed revenue, the recovery rate, the revenue per delivered message and the average time to recovery.

Which plan includes it?

It's available from the Grow plan, which includes 25 eCommerce Playbooks.

Learn more

  • Help Center

    Complete the Look

    How to choose its channels, its discount and its tone, and how to review its messages before turning it on.

Add products to your next order.

Connect your store and turn on Complete the Look. No card needed to start.