+90% in revenue attributed to Hellotext.

Only Natural combines WhatsApp shopping advice with missions that pick up its customers' interest.

  • Supplements, vitamins and natural products
  • WhatsApp
Change versus the previous 30 days
  • Revenue attributed to Hellotext +90%
  • Total registered revenue +37%

1 Measure the contribution

A bigger contribution to sales.

Attributed revenue grew faster than total registered revenue, so it gained weight within sales that were also growing.

We want every inquiry and every sign of interest to have a chance to move toward a purchase. With Hellotext we can support those moments and see how much they weigh in our sales.

Only Natural team

2 Guide the purchase

A conversation that helps customers choose and buy.

The Smart Recommender understands what each customer is looking for and guides them through the catalog to the next step of the purchase.

Only Natural WhatsApp
Hi, I'm looking for magnesium. Which formats do you have?
Bottle of Only Natural Magnesium Citrate, 100 capsules Hi Lucía! We have Only Natural Magnesium Citrate in capsules (100 count) and powder (200 g). If you like, I can put together a bundle with vitamin C.
See the bundle Shipping and payments
Illustrative Smart Recommender conversation with products from Only Natural's catalog and a demonstration name.
  • Keeps the context of what the customer already shared
  • Shows products, formats and prices
  • Suggests combinations when they fit
  • Answers questions about payments, shipping and stores
  • Stays focused on the purchase, with defined limits

The mission with the most attributed revenue in the period

We want customers to find a relevant option and know clearly how to buy it. Recommendations and follow-up let us work on different moments of that decision, with results the team can see.

Only Natural team

3 Pick up the interest

Missions to reconnect with purchase intent.

Each mission works on a different opportunity and has a result the team evaluates separately.

Estimated ROI from the report, last 30 days
  • Price-Drop Pouncer Picks up interest when the price changes 31×
  • AI Cart Saver Recovers a purchase that was left pending 13×
  • Browse Recovery Picks up interest after a visit 6.8×
  • Smart Recommender Guides the customer during the conversation Not applicable this period As of September 16, 2026, Meta's new service costs did not yet apply to its messages, so it has no ROI on messaging. Its contribution is measured by attributed revenue.

Replenishment Driver Also active

Extends the strategy to customers who have already bought. The four missions above are the ones with attributed revenue in this period.

How these results are measured

Last 30 days, checked on September 16, 2026. The +90% compares attributed revenue with the previous 30 days, and the 21.1% expresses its share of registered revenue. Percentages reflect attribution and change between periods, not an experimental measurement of incremental sales; the report records revenue by sale date.

Estimated ROI from the active missions report for the last 30 days, by source message date, checked on September 16, 2026. They are not net profit and do not include all operating costs. The recommender having no Meta messaging cost in the period does not mean it has no other service costs. The recommender's description is based on its configuration.

Help every inquiry move toward a purchase.

Combine WhatsApp advice with missions that pick up interest, and measure their weight in your sales.